An important message regarding COVID-19

As always your care is very important to us!

As you may be aware, the provincial dental regulatory authorities have recommended that “all non-essential and elective dental services should be suspended immediately” and rescheduled for a time when the risk of COVID-19 has been reduced or controlled. Although the risk of transmitting COVID-19 in a dental office is low, we are committed to doing what is right to contribute to the broad efforts being undertaken to limit the impact COVID-19 will have on the Canadian community.

IN THIS MOMENT OF UNCERTAINTY WE WOULD LIKE TO EMPHASIZE WE ARE HERE FOR YOU!

  1. For any emergency needs please leave a voicemail @ (705)457-2345, if you need to be seen immediately. A member of our staff will be actively responding to any voicemails. Rest assured your care is a priority to us!
  2. For essential treatment that may not be a “true emergency”, we will be reaching out to reschedule your appointment once the regulatory authorities advise us to continue business as usual.
  3. For all other routine and non-essential appointments, we will be reaching out to reschedule
  4. Alternatively, please contact us if you would like to schedule a routine appointment or reschedule an existing appointment
    Our practice undertakes industry best-in-class infection prevention and control measures, and we strongly believe that with sufficient protective measures in place, a dental practice represents a safe and low-risk environment for our patients.

FOR ALL PATIENT VISITS, WE:
• Perform a risk assessment and screen all patients in advance of the appointment and upon arrival at the clinic
• Observe meticulous hand hygiene practices throughout the day and hand washing before putting on PPE or handling anything that the patient may handle
• Wear appropriate personal protective equipment during the appointment and interactions with patients and their environment, such as gloves, mask, eye protection, and gowns, as required

BETWEEN PATIENT VISITS, WE:
• Clean, disinfect and sterilize all instruments
• Wipe all operatory surfaces with disinfectant

AT LEAST DAILY, WE:
• Empty standard garbage receptacles and change liners
• Clean floors (vacuum/dry mop and wet mop and disinfect with hospital grade disinfectants)
• Clean and disinfect high touch wall features (light switches, thermostat, door handles, ledges, etc.)
• Clean reception area, administrative areas and rooms
• Clean and disinfect all bathrooms

DAILY, WE:
• Empty standard garbage receptacles and change liners
• Clean floors (vacuum/dry mop and wet mop and disinfect with hospital grade disinfectants)
• Clean and disinfect high touch wall features (light switches, thermostat, door handles, ledges, etc.)
• Clean reception area (including reception counter, desk, chairs and cabinetry)
• Clean all administrative areas (offices)
• Clean and disinfect all bathrooms
• Clean the staff room

We keenly recognize our shared obligation and duty to minimize the spread of COVID-19 and to protect the health and wellbeing of our patients, staff and the broader community.

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